Organizations find themselves in a trap of capturing data but not really making sense of it. Drowning in data is not useful and drawing charts for the heck of it is a waste. If you capture useful data that allows people at all levels to accurately reflect the customer's requirements and also understand contract performance, you can transform conversations into meaningful ones at all levels in the organization. Donna will lead and share in a discussion to try new ideas out that may enable your quality organization to be invited at the C-level to provide a level of business intelligence that no one else is providing. The discussion will not be on data analytics tools but the process of distilling what is important and how to represent and report it at different levels within the company.
If time permits, Donna will talk about root cause analysis. An experienced professional will grasp what the difference is between data, metrics and data analytics, and will also see quality by design concepts, six sigma and possibly ISO 9001 requirements in practice.
Ms. Donna Thomas is currently CEO of a stealth start-up data analytics and IT consulting firm, and an active angel investor/partner of Mountainside Clothing, LLC, a clothing retailer. Donna is responsible for business operations, marketing, training, sales and leadership development for both enterprises.
Previously, Donna was Vice President at Xerox where she championed cost optimization initiatives (COIs) totaling over $100M; built a quality assurance internal audit organization from scratch; established automatic data analytics; and lead a cultural process transformation that resulted in securing an ISO 9001 certification within 10 months in 2013 This ISO 9001methodology yielded “zero nonconformities” with 33 best practices identified by the external auditor.
Throughout her career, she has worked on a number transformation challenges including standing up a corporate/global quality assurance program with data analytics; standing up an ERP with shared services for payroll, benefits, and HR at Lockheed Martin; managing $2.3B joint program for Boeing; and owning and operating a successful small business in the area of compliance and quality assurance. Throughout her working history, Ms. Thomas has held key leadership positions and been responsible for turning operations around when no one else could. She brings a passion to “make it happen."
Donna, is well-known among global data analytic and quality leaders, currently serving as the only systems integrator representative for the transportation industry on the US TAG to ISO/TC 176 Quality Management & Quality Assurance committee for updating the next release of ISO 9001, targeted for 2015. Formerly, she was the Global Working Group Secretary for the QuEST Forum, and is a co-author of TL9000. In addition, she is a certified ISO 9001 Internal Auditor, CMMI Associate, a LSS Greenbelt and a National Quality Award Baldrige examiner. Sprinkled in with her work history, Ms. Thomas has worked with industry notables such as Watts Humphrey (when CMM was first written and released), Dave Card who is the co-author of Measuring Software Design Quality, and Jim Champy, who wrote Re-engineering the Corporation and Re-engineering Management. She has spoken at a number of events and has presented and published over 20 technical papers and articles on benchmarking, operational excellence, business management, systems engineering, metrics, quality and process in her career with her most recent being a featured article in the September 2014 edition of ASQ’s Quality Progress.
Registration: 8:00 a.m. to 9:00 a.m. Opening Remarks: 9:00 a.m. to 9:05 a.m. Presentation: 9:05 a.m. to 12 noon. Lunch: Noon to 1:00 p.m. Q & A: 1:00 p.m. to 2:00 p.m.
If you would like to attend the April 11th QAAM meeting, please click on "Meeting Registration" on the left hand navigation bar or "Register Now" under the title; complete the form; and click send.
If you would like to register after April 6th, call Susan Burgess at 571-232-0683 or email her at email@example.com.
Fee for the attendance is $35.00 and includes lunch. QAAM does not accept credit cards,so you may pay by check or cash.
There is no fee if your company has a Corporate Membership and has slots available. If your company would like information about joining, or have any questions, please send us an email at firstname.lastname@example.org and we will respond promptly.
Note: Attendees receive PDUs to use for recertification credits at PMI, QAI, ASQ, ISC2, ISACA, IEEE or ISTQB.
HAVE A QUALITY DAY!
Note the New location:
Homewood Suites by Hilton 8320 Benson Drive Columbia, MD 21045
Take I-95 West from airport to 95 South towards Washington D.C. Take 175 West towards Columbia exit 41B. At your first traffic light make a right onto 108. Make a left onto Lark Brown Rd. continue onto Benson Dr. Hotel is on the right.
Distance from Hotel: 11 miles
Drive Time: 15 min.
From Reagan National Airport -
I-95 South over the Woodrow Wilson Bridge, Route 1 North, take BWI airport exit
Distance from Hotel: 36 miles
Drive Time: 15 min.
From Dullas International AIrport -
I-95 South to exit 27 (I-495 West) to exit 45A. Follow signs to BWI airport, approximately 13 miles from exit 45A